Gena has thus far enjoyed acquiring over 20 years of administrative and managerial experience. Her workplace philosophy centers on providing excellent customer service, employing complete transparency through efficient communication, and using challenges as learning tools to progress. Her goal is to facilitate a warm, inviting, and positively charged work environment, which in turn provide the best possible patient and employee experience
Gena obtained her B.M.S. from the Cincinnati College of Mortuary Science in 2004 as well as an Associates of Arts and a minor in sociology from the University of Cincinnati. A lifelong learner, she is currently pursuing her MBA in Health Care Administration from Northcentral University.